Shipping & F.A.Q's
QUESTIONS ABOUT CHANGING YOUR ORDER:
- I ordered the wrong size, can I still change this?
Yes you can, but you need to be quick. Once your order is being printed, unfortunately we cannot change it anymore. So if you need a change of size, contact our support team ASAP at Contact@TheBabeShop.com. Please quote your order number.
- I used the wrong address, can I still change this?
As long as your item is not shipped yet, we can still change this for you. Please email the correct address and your order number to Contact@TheBabeShop.com and we will take care of it for you.
Once the order is shipped out (you will receive tracking info when shipped), it is out of our hands. If that is the case you will need to contact the carrier who is delivering your items.
- I changed my mind, can I still cancel my order?
As long as your items are not in print yet, you can still cancel your order. When your item is ‘in print’ we cannot cancel anymore since it is already being made. To cancel your order, email us at Contact@TheBabeShop.com. Please title your email “Cancel order (your order number)” and we will take care of it for you.
- Where are your items made?
It depends on your country of residence and what item you have ordered. We have factories in the United States, Mexico and Europe. In the US your items will ship from and be made in our US facility unless we are out of stock at that location.
- I find the pricing to be high, why?
We pride ourselves on quality. We also love the fact that you will have a Limited Edition Item. BABE Shop gear can only be bought from us and nowhere else.
We work with the best designers in the game. We also work with the best seamstress’s we can find.
We do not settle for materials that are not up to par or lose vibrancy when stretching.
We print, cut and sew your order by hand. Our items are printed on demand. This is not only a benefit to you getting unique, quality, handmade items but with on-demand production, everything is made to order, creating less waste than conventional manufacturing so it’s good for the environment as well!
- Do you also work with social media influencers?
We sure do. Please email our Social Media Manager: Babes@TheBabeShop.com
- Can I use multiple discount codes on one order?
You can only use one discount code per order. Multiple codes are not supported on our website.
QUESTIONS ABOUT SHIPPING & HANDLING
- Where do you ship to?
We currently ship to the contiguous US only but will be expanding down the road.
- How long will it take for my item to be delivered?
This is divided into two parts:
- Production Times:
We print on demand, everything is hand made just for you (printing, cutting and sewing). It takes us about 7-10 business days to create your gear. Shipping times are added to our production times.
Under normal circumstances, over 90%of our orders are shipped within 3-5 business days.
- Shipping Times:
5-10 Business days Standard shipping via USPS in the USA
Please Note: May be longer at peak times or areas impacted by COVID restrictions
Our fulfillment times [for all products] may be longer than usual and may
continue to increase until things get back to normal. We’re seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.
- What does shipping cost?
We only charge shipping on single orders using USPS flat rate shipping. For every order above $100, shipping is on us!
- Why can’t I track my order via your tracking page?
You will get an e-mail once your gear is printed and sent out for delivery. From then on our tracking kicks in. You will automatically receive a shipping e-mail plus a tracking code.
For questions about returns, refunds and exchanges please see our returns, refunds and exchanges policy.
QUESTIONS NOT IN THE FAQ:
If you cannot find the answer to your question, feel free to contact our support team.
Please send an E-mail to Contact@TheBabeShop.com. If it is about an order, please be as descriptive as possible and don’t forget include your Order Number